CRM Agency Malaysia | CRM Freshworks Solution | Freshworks Official Partner ​
 

Turn Clicks into
Customers Automatically.

Freshworks CRM & Marketing Suite empowers modern marketers to attract, engage, and convert leads, without juggling 5 different tools.

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Built for Businesses Who Want Results, Not Just Reports

Say goodbye to bloated software and manual marketing. With Freshworks, you get real-time insights, AI-powered automations, and multichannel tools to grow smarter, and faster.

  • Freshsales: Sell smarter and faster while leaving time-consuming tasks to automation.
  • Freshmarketer: Attract, engage, and nurture your customers through the engagement channels they love.
  • Freshdesk: Scale faster with a unified, intelligent customer support platform.
  • Freshchat: Have more meaningful conversations, across every channel, with every customer.
 

What You Can Do with Freshworks

1

Automate Lead Nurturing

Trigger personalized emails, WhatsApp messages, and SMS flows based on user behavior.

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2

Capture Quality Leads

Smart forms, landing pages, and pop-ups to build high-intent funnels, no dev needed.

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3

Visual Journey Builder

Create drag-and-drop automations that work across email, website, and WhatsApp.

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4

Audience Segmentation

Target based on actions, interests, geolocation, and lifecycle stage.

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5

Marketing Insights

Track conversions, run A/B tests, and optimize campaigns in real-time.

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Our Freshworks CRM Services

We offer end-to-end Freshworks CRM implementation and growth support:

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CRM Setup

Tailored pipelines, lead scoring, and workflows.

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Marketing Automation

Build powerful email, WhatsApp, and campaign journeys.

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Sales Enablement

Training, playbooks, and reporting for your sales team.

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Support Integration

Seamless Freshdesk and chatbot setup.

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Analytics & Optimization

Turn insights into action and performance.

Whether you're starting from scratch or switching from another CRM, we'll make it easy and profitable.

 

Why Choose RA for
CRM Services?

At RA Marketing, we don't just recommend tools, we back solutions that deliver measurable business results. We partner with Freshworks because it helps our clients:

  • Cut down sales cycle time
  • Lower customer acquisition costs
  • Boost retention and lifetime value

As certified Freshworks CRM consultants, we don't just set it up, we tailor the entire platform to your sales, marketing, and customer service processes so you see faster ROI.

Frequently Asked Questions

Find answers to commonly asked questions about Freshworks CRM.

What is Freshworks CRM and how is it different from other CRMs?

Freshworks CRM is an AI-powered, all-in-one solution that combines sales automation, marketing campaigns, and customer support tools in one platform, designed to simplify operations and boost ROI.

Is Freshworks suitable for small and medium-sized businesses (SMEs)?

Absolutely. Freshworks offers flexible plans that cater to startups, SMEs, and enterprise-level organizations with features that scale as your business grows.

How long does it take to implement Freshworks CRM?

Most businesses can go live within 1 to 3 weeks, depending on the complexity of setup. Our team at RA Marketing handles everything,from strategy to full onboarding and training.

Can I integrate Freshworks with other tools we already use?

Yes, Freshworks supports integrations with tools like Google Workspace, WhatsApp, Zoom, Shopify, QuickBooks, HubSpot, and many more.

What kind of support will I receive after setup?

RA Marketing offers dedicated local support, including troubleshooting, optimization, and performance reviews, so your CRM continuously delivers results.

Will Freshworks help increase my sales and marketing ROI?

Yes. Freshworks automates repetitive tasks, improves lead quality, and provides data-driven insights, all of which lead to better conversions and higher ROI.

Is my customer data safe with Freshworks?

Yes. Freshworks is fully GDPR-compliant and built with enterprise, grade security protocols to protect your data.

Can I try Freshworks before committing?

Definitely. We offer a free trial and consultation so you can see the impact before making any investment.

 
Ready to grow your revenue?

 

Just fill in the form, and let our experts handle the rest. Here’s what will happen next:

✅ 1st Meeting to know your business


After our first conversation, we begin researching your business, competitors, and industry. We’ll audit your site to craft a fully customized proposal.

✅ 2nd Meeting: Put together your flight plan

 

The strategist will compile personalized recommendations for how your business can drive more revenue online, including pricing, timelines, a detailed view of what a partnership with RA Marketing would look like, and how we’ll help your business grow.

 

 

Request a FREE Proposal Now!
 

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Contact Sales

 

Get dedicated support to make Freshworks work for you.
 

✅ Book a customized demo of Freshworks

✅ Discuss pricing plans for your team

✅ Learn best practice of your industry

✅ Migrate to Freshworks from your existing tools

Try Freshworks today for free